Graduated of Informatics Engineering from the Pontifical Catholic University of Peru. He has an MBA from Maastricth School of Management, Netherlands; and extensive experience in the areas of operations, logistics, projects, continuous improvement (lean manufacturing), IT and customer service. Since 2018 he has held the position of Innovation and Development Manager at ENFASYS Consultores (Perú), responsible of operations consulting, customer service, supply chain, transportation, quality assurance and customer experience. He was previously Corporate Manager of Standards, Procedures and Quality at LATAM Airlines, Chile; and also Deputy Manager of Passenger Service and others in LAN Peru.